Montefiore Nyack Covid Hotline: 845-348-2055
Coronavirus (COVID-19): What You Need To Know
Montefiore Nyack Hospital follows the most up-to-date infection prevention protocols and screening procedures in place for COVID-19 to minimize potential exposure to our hospital staff, patients and visitors.
Anyone who exhibits concerning symptoms is taken to a secure area for additional evaluation and treatment as necessary as per CDC guidelines.
Who Can I Call for Information
The New York State Department of Health has established a novel coronavirus (COVID-19) hotline at 1-888-364-3065.
New visitor guidelines are implemented as of March 24, 2020, as we continue to address concerns about COVID-19 and take precautions for the health and safety of our patients, visitors and staff.
No visitors will be permitted at the Hospital.
The New York State Department of Health has mandated that all hospital visitations be suspended except when medically necessary.
The following exceptions apply:
- Mother Baby and NICU – one visitor at a time *
- Labor and Delivery – one partner may accompany the patient *
- Pediatric Unit – one visitor may accompany the child *
- End-of-life circumstances will be addressed individually by the physician or nurse supervisor.
- Those requiring assistance to be seen in an ambulatory setting or coming in for surgery may be accompanied by one visitor.
- At discharge, one visitor may come to assist in discharge.
- Emergency Department, one visitor is allowed for patient’s requiring assistance.
*Visitors in these areas will be required to wear a mask.
Any permitted visitor must be screened for COVID-19 symptoms at entrances and will have their temperature checked. If any visitor displays symptoms or has a fever above 100.0 degrees F, they will be asked to leave and it will be recommended that they go home. We appreciate your understanding as we work together with our community to keep our most vulnerable members safe during this public health situation.
Visitation is never denied based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, physical appearance, or disability.
Following basic hygiene habits can help prevent the spread of COVID-19 and many other viruses.
The Centers for Disease Control and Prevention recommends these everyday preventive actions to help contain the spread of COVID-19 and other respiratory illnesses:
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
- Use an alcohol-based hand sanitizer if soap and water are not available.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
The New York State Department of Health (DOH) has the latest COVID-19 information. Call the DOH’s coronavirus hotline at 888-364-3065 or visit Health.NY.gov.
Frequently Asked Questions
Some common questions, with answers from the Centers for Disease Control and Prevention regarding the coronavirus (COVID-19):
- What is Coronavirus and how is it spread?
The term Coronavirus refers to a family of viruses, some causing illness in people and others that circulate among animals. The COVID 19 strain was first identified in Wuhan, China in December 2019. Public health officials have identified the source of this virus in bats and are investigating its spread from animal to human and human to human. It is typically spread by respiratory droplets from coughs or sneezes, similar to the way flu and other respiratory viruses spread.
- What is the incubation period for COVID 19?
Infectious disease experts have determined that symptoms can begin within 14 days of initial exposure to the virus.
- What are the primary symptoms?
Primary symptoms are:
- Shortness of breath
- If you have recently traveled to China or other parts of the world where outbreak is prevalent, been in close contact with someone who traveled to those countries, and have any of the above symptoms contact your healthcare provider right away.
- What’s the best way to seek care?
Remember: this is a highly contagious virus, so it is not recommended that you enter a health care facility potentially exposing many other individuals. If you feel you have been exposed - call your doctor or 911 and let them know about your symptoms and recent travel history.
- How is COVID 19 diagnosed?
A special laboratory test performed by the CDC can confirm diagnosis. A diagnosis may be inconclusive with only a physical exam, because mild cases of the new coronavirus may appear similar to the flu or bad cold.
- How is COVID 19 treated?
Currently, there is no targeted treatment or vaccine. Standard supportive measures for any respiratory illness will be used.
First of all, don’t panic! Take the following easy to follow precautions:
- Wash your hands frequently with soap and water
- Avoid close contact with people who are sick
- Cover your mouth and nose when coughing/sneezing
- Refrain from touching your eyes, nose or mouth with unwashed hands
- Stay home from work or school if you feel unwell
- Vaccines have the potential to prevent or treat a wide range of infectious diseases, make sure that everyone in your house (including yourself) has received the flu shot to stay healthy and safe
- The benefit of wearing facemasks is not proven and they are not recommended as a preventive measure.
For additional information and updates on COVID 19, visit these websites:
New York State Department of Health
Centers for Disease Control and Prevention
World Health Organization - International Summary
National Institutes of Health